Our Role

In short, SAPRA’s role in the fuel retail industry of South Africa is to act as a mediator and advisor to all service station owners within the country. We provide our members with invaluable assistance and information which helps them navigate the complexities that exist within the industry.

Our firm believes that fuel retail outlets are a lucrative and beneficial business within the country—especially with the growth of South Africa’s economy. However, many retailers either leave the industry prematurely or are too fearful to enter the industry in the first place. This is because of some of the fears that surrounds the industry such as petrol prices, fuel shortages and labour disagreements.

SAPRA aims to bridge these gaps and initiate an easy-to-follow set of principles that make owning a fuel station simple, safe and lucrative.

Our role in SA Labour Law

A challenge that most fuel retailers face at some point is labour disputes. The management of fuel retail staff must follow specific guidelines in order to adhere to South African labour law. Understanding these laws and implementing proper labour law measures will prevent future disputes from negatively affecting your business. SAPRA plays a vital role in advising fuel retailers about basic labour law practices and implications.

Our role in Health and Safety

A fuel station deals with high volumes of flammable materials. It is therefore imperative that safety measures are in place to prevent fire damage and other related injuries. Motorists are also sometimes reckless at service stations and there are a number of space requirements that must be adhered to for easy navigation in and through the facility. In all matters related to a fuel retail outlet, SAPRA advises members on what health and safety matters should be noted and implemented.


Our role in fuel supply chains

SAPRA is intimately involved with a number of organisations:

  • The supply chains that bring fuel to South African service stations. Because of our relationship with suppliers, we are able to notify retailers of any impending shortages that may occur.

  • We are a constituent association of the Retail Motor Industry Organization (RMI). This allows us to notify our members of all matters related to the motor industry.

  • Our feelers also stretch out to government departments who have a say in matters that affect the industry. Fuel price is one such matter. SAPRA notifies members of price increases and any other relevant changes in legislation.

Our role in training

There’s a great need for training within the fuel retail industry. SAPRA fills this demand by offering training to members on how to run a successful fuel retail outlet. This is a benefit we offer to members of SAPRA and all their staff – whether cashiers, forecourt attendants or managers.

As you can see, we are very involved in all matters related to the industry and our services are ever-expanding. As the industry grows, so do our knowledge and our services to members. Through these helpful services we encourage more investors to enter the industry and benefit from it.